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Great staff! dedicated and nice! feel safe letting our loved ones be alone! my family and i really appreciate all you have done to my loved ones. we really really really appreciate all! THANK YOU BEST STAFF!! :)
Crystal lake was absolutely amazing! I went to inquire about care for an elderly relative at a few other nursing homes prior to visiting Crystal lake and the Crystal lake staff was just fabulous, and they exceeded my expectations. They were very hands-on and attentive to the needs of my relative and they were willing to answer my questions and explain things to me in a way that made sense and set my mind at ease. I will happily recommend their facility to friends and relatives in the future.
My husband has been at Crystal lake for the past year. The day he was admitted was when all visitation to long care facilities stopped. The staff at Crystal was amazing with having him FaceTime me often and calling me with updates. When outdoor visitation was allowed they did a wonderful job with safety precautions. Throughout the pandemic they have gone above with all safety and cleaning procedures. My husband as been well taken care of and has been very happy being there. The staff is always available for phone calls when I have any questions or just want an update. I feel very confident in all the staff and the facility!
My mom went to crystal lake last week and we are so happy! The social worker at the hospital recommended the facility and thank Gd we took her word for it. The facility is clean and the staff is helpful, attentive and caring. The administrator is amazing and makes sure everyone is happy. Mom has a few more weeks of rehab before she can come home, but I don't think she is in any rush. She already has a great group of friends and all the staff know her by name. Two years ago we went to a neighboring facility and the care here and rehab far surpasses what we experienced last time. I recommend Crystal lake to anyone who wants the best for their loved one!
My mother was at crystal lake after her surgery. the doctors said she would have to be there for 2 months. The therapy was so good that in less then 3 weeks she was able to walk out with no assist. the place is nice and clean. the care is amazing. She loved the recreation programs. Crystal lake is the best place in town!!!